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Service Works white paper examines ‘Mobile Technology: A Global FM Trend’

Published: Wednesday 18th September 2013
Source: Service Works Group

Leading FM software provider, Service Works Group, has published a guide examining how mobile technology is transforming the way in which businesses can operate, with a particular focus on its impact in facilities management and field services. 

 

The guide looks at the growth of consumer portable devices, from tablets to large format smartphones; and discusses how, together with internet and cloud computing, the technology offers rapid rollout, cost effective implementation, shorter training times, greater resilience, more flexibility and higher productivity in the workplace environment.

 

For facilities managers, moving to a truly mobile solution enables them to enjoy greater flexibility whilst ‘on the move’,  resulting in more efficient scheduling, streamlined task logging, as well as boosted productivity and accuracy, all of which ultimately improve customer service for end users.

 

For field service engineers, mobile devices make online collaboration with industry experts possible, thereby improving job rectification times and first-time fix rates, as well a supporting QR code functionality to scan and access asset data or service history for more optimised asset management. Most mobile devices also have in-built GPS systems for both short and long term facilities planning and management.

 

Additionally, Service Works mobile technology guide examines the importance of carefully selecting the hardware and operating system, choosing a software vendor and highlights essential security considerations.

 

To receive a complimentary copy of Service Works ‘Mobile Technology: A Global FM Trend’, please email [email protected] or call +44 (0)208 877 4080.

 

About Service Works:

Service Works Group (SWG) is an international provider of comprehensive, Facilities, Property and Workplace Management software. The company is committed to improving the performance of its clients’ real estate portfolios and facilities, through the provision of quality products and services, combined with a partnership approach, to deliver complete and customised technology solutions.  Many of the world’s leading corporate, government and service provider organisations rely upon Service Works’ software to optimise control of assets and resources, improve operational efficiency and reduce costs.

Service Works is headquartered in London, UK, with offices in North America, Asia Pacific and the Middle East.

For more information: visit www.swg.com or contact Annie Gales, Marketing Director at Service Works Group on +44 (0)20 8877 4080 or email [email protected]

Follow Service Works on Twitter @Service_Works

 


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