FMA News & Press Releases
Rapport soars sky high with new contract at Tower 42
Published: Monday 23rd September 2013
Source: Rapport / Compass Group UK & I
Rapport, Compass’ guest services brand, has won a new three year contract with Tower 42 worth £750,000. Under the new contract, Rapport is providing Tower 42’s 2,500-strong population and 900 daily visitors with ground floor reception and concierge services. The services will be delivered across two sites, at the iconic Tower 42 and the adjacent building at 30 Old Broad Street.
Tower 42 is a landmark building set in the heart of the City of London, offering high-end office space spread over 42 floors. It prides itself on delivering a high quality environment and an outstanding range of services, akin to those found in a five star hotel. Rapport’s sister company Restaurant Associates has a strong relationship with Tower 42 spanning 10 years, during which it achieved a Michelin star for its restaurant operation on the 24th floor in conjunction with Gary Rhodes. Last week Restaurant Associates announced the launch of a new 12-week pop up restaurant – AD12 at T42 – with Michelin starred chef Anthony Demetre from 1 October at Tower 42.
Greg Mace, Managing Director of Rapport, commented on the new contract: “This an extremely exciting time for both Rapport and Restaurant Associates at Tower 42. We are delighted to bring our personal and intuitive service to Tower 42, creating great first and lasting impressions. We look forward to implementing a seamless service at the main reception desk for all who pass through this iconic London building.”
Barry Rushmer, General Manager of Tower 42 said: “We are delighted to announce that we have appointed Rapport to deliver our guest services. Key to this decision is its impeccable service quality, dedication to continual improvement through innovation and team engagement and development solutions, which are all impressive strengths.”
Rapport is proud to count renowned concierge Terry Burns as part of their team at Tower 42. Together they will continue to develop their offer for the building, which will be complemented by ongoing collaboration with Compass’ hospitality business Keith Prowse.
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For more information on Compass Group UK & Ireland:
Catherine Carey, Compass Group UK & Ireland
Tel: 01895 554459 / Mob: 07584 339367
Email: [email protected]
About Rapport
Rapport is a guest services brand developed by leading foodservice and support services provider Compass Group UK & Ireland. Rapport’s fully managed offer includes reception, concierge, client meeting rooms, switchboard and other call services. The brand’s ethos is based on creating rapport with clients and their guests from the outset, leaving them with the perfect impression every time.
For more information about Rapport please visit: www.rapport.eu.com
About Compass Group UK & Ireland
Compass Group UK & Ireland is part of Compass Group PLC, a world-leading food and support services provider with annual revenues of £16.9 billion in the year to 30 September 2012, and over £1.9bn of revenue in the UK & Ireland. We operate across the core sectors of Business & Industry, Healthcare, Education, Defence, Offshore & Remote and Sport, Leisure & Hospitality with a broad client portfolio. For more information, please visit:
For more information, please visit www.compass-group.co.uk