Facilities Management Association

24^th January 2012

 

 

Norland, one of the UK’s fastest-growing facilities management companies, announced today that it has been appointed by Royal Berkshire NHS Foundation Trust to maintain its buildings, grounds, critical engineering systems and specialist equipment. Norland will also undertake the related infection control and health and safety activities as well as estate energy management and extra works. The contract covers the Trust’s accident and emergency units, specialist departments, acute, paediatric and maternity wards and support services.

 

The Royal Berkshire NHS Foundation Trust is one of the largest general hospital Foundation Trusts in the country. It provides acute medical and surgical services to Reading, Bracknell, Wokingham and West Berkshire and specialist services to a wider population across Berkshire and its borders. The estate includes 607 acute, 44 paediatric and 57 maternity post natal beds, operating theatres, specialist departments such as pathology, radiology and mental health, retail areas and a children’s centre.  

 

Norland’s 24/7 service includes the care of critical areas like the operating theatres which must remain operational between 7am to 7pm and the renal unit which is open until midnight. Specialist healthcare systems and equipment fall within the contract such as sterilising and decontamination units, theatre validation, hydrotherapy pools, nurse call systems and panic alarms, compressed air, uninterrupted power supply (UPS), standby generators, patient hoists, catering equipment and emergency lighting.  

 

Philip Holmes, Director of Estates and Facilities Management, Royal Berkshire NHS Foundation Trust said: “The delivery of frontline healthcare services has never been more challenging than currently. We are pleased to be working with Norland to drive ongoing compliance across our various sites, as well as ensuring value for money.”

 

The contract is a managed service covering grounds and gardens maintenance in addition to engineering services, infection control, fire risk assessments, statutory inspections, health & safety management, pest control, water hygiene, re-decoration, extra works and energy and environmental efficiency planning. All services adhere to best practice industry standards for healthcare environments including the Health Technical Memorandum (HTMs), Healthcare Building Notices (HBNs) and Health Building Notes as set out by the Department of Health. 

 

A set of comprehensive performance criteria reflect the critical environment in which Norland is working. Norland’s ‘computer-aided facilities management’ system works in conjunction with the Trusts helpdesk to run an asset register and control the estate management service. Together they work as a strategic and quality management tools to ensure round the clock operations and high priority reactive response.    

 

Managing the Trust’s ‘Energy Building Management System’ (EBMS) in line with energy efficiency targets is key to the contract as is ensuring all staff take part in continuous professional development.  

 

 

 
Royal Berkshire Hospital

 

 

·         Our clients include public and private hospitals which might include hundreds of beds, operating theatres, A&E departments, intensive care and specialist units. We work with GPs, dentists, nursing and residential care homes, mental health and rehabilitation centres. We also maintain all 67 locations which form the backbone of the national voluntary blood and transplant system.

 

·         A selection of our clients include: Kings College Hospital NHS Foundation Trust, Great Ormond Street Hospital for Children, Royal Surrey County Hospital, Chelsea and Westminster Hospital, Royal Hospital Chelsea, Nuffield Health Hospitals (nationally), NHS Blood and Transplant , NHS Manchester, NHS Stockport and Richmond and Twickenham PCT

 

·         Norland Managed Services is one of the UK’s fastest growing providers of facilities management and support services with revenues in excess of £300 million

 

·         The company operates from a strategic network of regional offices throughout the UK, Ireland, Europe and the US

 

·         Norland is a 2012 CIBSE Award winner for “Training for Building Performance”, and a 2011 Green Apple Award winner for “Property Management - Energy Reduction”

 

·         Norland is ranked 102nd on the Sunday Times HSBC Top Track 250 league table, which ranks Britain’s leading mid-market private companies with the biggest sales - leaping 34 places from 136th place last year.

 

·         For more information about Norland, please visit www.norlandmanagedservices.co.uk

For further information please contact:

Helen Simpson,

Group Marketing Manager,

Norland

+44 (0)207 871 9306