IFS 360 Scheduling supplies a suite of workforce scheduling and optimization tools. Nothing else. We dedicate our time to developing the world’s best tools to support and deliver our customer’s business objectives for more effective and agile service delivery, and better end-user/consumer loyalty.
We build unique workforce scheduling and planning products. Software engines built to respond immediately in real time to real-world events; plus the insight you need to drive service delivery improvements.
We help you deliver maximum customer value and maximum workforce utilisation at minimum cost.
Our best in class, real-time scheduling and workforce planning technology, plus components for easy integration into existing fleet management, work order management, mobile data and CRM/ERP systems, means rapid return on investment for you; making you a consistently reliable partner for your customers — a promise made can be a promise kept, every time.
The results? Improved customer satisfaction and loyalty delivered by a highly efficient and effective service organization. Simple to say, but hard to achieve in practice.
PIONEERS IN SCHEDULING
IFS 360 Scheduling has its roots in complex numerical analysis. In the 1990s the company’s founders developed a sophisticated mapping and scheduling application for use by the emergency services. The system helped them make efficient use of their resources and meet legal SLAs measured in minutes. Ambulances waiting in strategic locations rather than remaining in their stations became a common sight as a direct result.
360 was founded in 2002 to take this world-class scheduling expertise into a new software environment, and focusing on field service. Since that time, we have been working with field service organizations around the world to schedule more effectively and optimize their resources to meet an ever-widening spectrum of SLAs. More recently, the focus has been expanded to include other complex, but non-mobile, scheduling environments and resourcing for project-based working.
Today the team at IFS 360 Scheduling continues to include top mathematicians as well as scheduling experts and service specialists, based on the outskirts of Nottingham in the UK. Its products are available stand-alone and as a fully integrated component of IFS Applications.
IFS 360 Scheduling is a specialist business within the IFS family. IFS is a public company (OMX STO: IFS) founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based, extended ERP suite built on SOA technology. IFS focuses on agile businesses where any of four core processes are strategic: service & asset management, manufacturing, supply chain and projects. The company has more than 2,000 customers and is present in 50+ countries with 2,700 employees in total.
